What We Collect and Why We Need It
When you open an account, we collect the details you provide — your name, contact information, and the payment method you use to fund your account. If you deposit via bKash, Nagad, or Rocket, we record the transaction reference and the wallet number associated with that
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transfer so we can match and verify your payment. We do not store your full bKash or Nagad PIN. We also collect device and session data — the type of device you use, your browser, and how you move through our pages. This helps us keep
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your account secure and spot unusual access patterns. When you contact support, we keep a record of that conversation for account-dispute resolution. We do not collect data from people in regions where our service is not available, and we do not share your personal information with
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third parties for marketing. Your data is stored on secured servers. Retention periods depend on legal requirements in eligible regions. You can request a copy of the data we hold on you at any time by contacting our support team through the details in the Support
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section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.