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How bbajee Handles Your Personal Data

This policy explains what data we collect when you use bbajee, how we store it, and what rights you have over it. Access and eligibility depend on your local law and the region you're in.

Account data protectionbKash, Nagad, Rocket payment dataYour right to request deletionNo data sold to third partiesSSL-secured data transfer
bbajee How bbajee Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about this policy, want to know what data we hold, or need to request a correction or deletion, reach out through any of the channels below. We aim to respond to data requests within a reasonable period. Availability of support depends on local law and eligible regions.

Email Support Send your data request or privacy question to our support email. Include your registered account details so we can locate your record without delay.
Live Chat Open the live chat window from your account dashboard. Our team can confirm what data is held and guide you through a deletion or correction request.
Account Help Centre Log into your account and visit the Help section. From there you can raise a privacy ticket directly linked to your account for faster handling.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Data protection at bbajee is built around four practical commitments — secure transmission, minimal data collection, clear retention limits, and your right to access or remove what we hold. These apply whether you fund your account through bKash, Nagad, or Rocket, and whether you access from a mobile browser or desktop.

SSL Encryption on Every Transfer

Every data exchange between your device and our servers uses SSL encryption. This covers login, account registration, and payment confirmation steps including bKash and Nagad transactions.

Cookies and Session Tracking

We use cookies to keep your session active and remember your account preferences. You can adjust cookie settings in your browser at any time without losing your account access.

Data Retention and Deletion

We keep your data only as long as your account is active or as required by applicable rules in eligible regions. Once you close your account, we begin the deletion process within the period defined by those requirements.

No Third-Party Marketing Use

Your name, contact details, and payment wallet references are never passed to third-party marketing firms. We share data only where required by law or to process your payment through bKash, Nagad, or Rocket.

Common Questions About Your Privacy on bbajee

These are the questions we hear most from account holders about how their data is handled. If your question is not covered here, contact us directly through the support channels listed above.

We collect your name, contact details and the payment method you choose — such as bKash or Nagad. We also log device and session data to keep your account secure.

No. We record the transaction reference and wallet number for payment matching only. Your full PIN is never stored on our servers at any point during or after a deposit.

Yes. Contact our support team by email or live chat with your registered account details. We will provide a summary of what we hold within a reasonable timeframe for your region.

Submit a deletion request through live chat or the Help Centre inside your account. We process deletions after your account is closed, subject to retention rules in eligible regions.

We use cookies to maintain your session and remember account preferences. You can adjust or block cookies in your browser settings; this will not lock you out of your account.

Only with the payment processor needed to complete your transaction. We do not sell or pass your Rocket, Nagad or bKash payment records to any third-party marketing service.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.